About Me
Career Summary
I have 35 years of experience in the development and
implementation of information systems. Throughout this time I have focused my career in the
implementation of state of the art technologies and the application of strategic planning
techniques to the field of IT Management. My most significant achievements include:
• Managing the IT Department of a major hospital through the implementation of a new Hospital
Information System (HIS) that provided Electronic Health Record (EHR) functionality, wireless
support and Internet access, making it the largest paperless healthcare provider institution in
the island.
• The implementation of a large scale ERP system supporting over 600 users and handling more
than
50 primary business processes for the largest healthcare insurance provider in PR. This project
also required process reengineering, developing imaging support and implementing workflow
functionality.
• The design and development of an object-oriented application to integrate data collection
systems with manufacturing applications for the pharmaceutical industry, which generated over
$15 million in gross revenue.
Professional Experience
IT Consultant
| Independent | 2015 |
As an independent IT consultant I have provided
services to small business implementing IT solutions in the healthcare and manufacturing
industries.
I provided strategic planning, project management and implementation services in several areas,
from infrastructure design to the development and implementation of custom applications.
Projects ranged from the implementation of practice management systems for small medical
practices to the design and implementation of a complex application for the design of structural
steel beams according to the AISC standards.
I've pride myself in delivering high-quality solutions that
meet the specific needs of my clients, ensuring that they are equipped with the right tools to
used Information Technologies to achieve competitive advantages in their respective industries.
IT Director
| Auxilio Mutuo Hospital | 2009 |
As IT Director of the largest private hospital in Puerto Rico I
managed the day-to-day operations of the IT Department and led the implementation of a new
Hospital Information System (HIS) that provided Electronic Health Record (EHR) functionality,
wireless support and Internet access, making it the largest paperless healthcare provider
institution in the island. During this time I led the implementation of the following projects.
• Hospital Information System (HIS). This $5 million
project
required the complete migration of the main hospital systems, from registration, laboratory and
pharmacy to financial and materials management. The whole system provided support for all
aspects of the hospital operations, which required 24/7 service and uptime, as well as support
for over 2,500 users sharing over 1,200 workstations. As part of the project, we implemented
Windows 7, as well as a completely new configuration Windows Server Active Directory that
included a 72-server farm of both physical and virtual servers.
• Electronic Health Record System. Simultaneously with the
implementation of the new HIS, we integrated and implemented a complete electronic record system
for new patients, that initiated at the point of registration. Hence, every document that was
part of the patients’ record was either scanned or digitally generated from the beginning of the
process and was available throughout the hospital. The system also provided Workflow
functionality, Quality Control and batch-scanning capabilities to initiate the digitalization of
historic records.
• Redesign and Implementation of the Telecommunications
infrastructure.Due to the bandwidth requirements of the imaging portion of the
electronic record the whole telecommunications infrastructure had to be redesigned and
strengthened, to support higher speed. It was also necessary to incorporate wireless coverage
throughout the hospital to allow access to the patient’s records from mobile workstations.
Finally, the Internet access connection had to be expanded to provide physicians with secured
remote access to patient records according to HITECH regulations.
CEO
| ItIS, Inc. | 2000 |
As CEO of a small IT consulting firmAs an independent systems
consultant specializing in the development and implementation of applications for the healthcare
industry, I developed a set of applications and led their implementation in numerous clients. My
most profitable product was a Practice Management package specially designed to support the
requirements of Individual Practice Associations (IPA’s) that serve the Puerto Rico Healthcare
Reform. It performed a detailed analysis of capitation payments to detect inaccurate claims
deductions made by healthcare insurance providers. It some cases, it allowed some of our clients
to recover over a million dollars from erroneous deductions. Other projects included a warehouse
management system for the distribution of Hospital Supplies. Both packages use state-of-the-art
technologies such as support for Wireless Networks.
Client/Server Development Manager
| Triple-S, Inc. | 1995 |
As manager of the Client/Server Development department in Triple-S,
the largest locally owned healthcare insurance company and a member of the Blue Cross/Blue
Shield Association, I oversaw the following implementations:
• ERP System. This $3 million project required the
migration of corporate G/L, Allocations, Budget, A/P, A/P, A/R, Fixed Assets, Purchasing,
Decision Support and Human Resources systems for over 600 users. As part of the project, we
implemented Windows 95, Windows NT, Electronic Mail (MS Exchange) and the MS Office Suite. The
final implementation incorporated several innovative features such as Workflow, Imaging, MICR
laser checks printing, and Internet connectivity. The project was completed within a period of
two years and included reviwing and/or reengineering more than 50 primary business processes for
the
largest healthcare insurance provider in PR.
• Subscription, Billing and Collection Systems. Designed
and developed an Internet based system as part of a strategy to migrate the company’s legacy
subscription application, which currently handles over 1.2 million subscribers. The system
provided access to all the mainframe query screens from a Web based distributed application. It
also introduced new functionality allowing clients to download and reconcile monthly invoices,
generate replacement cards remotely and perform custom queries against their membership
databases. The whole project was completed in 8 months and three months later we were servicing
over 150 users. This application provided a distinctive advantage over our competition and
helped us close deals with key accounts such as Banco Popular de Puerto Rico.
Software Development Manager
| Abaco International Group, Inc. | 1991 |
As the top technical manager at Abaco International, I lead the
company’s developing team in providing software products and services to the manufacturing
industry. My main accomplishments included:
• Designed and developed the company’s product line, which
last year generated gross revenues of over $10 million. Our product’s capacity to integrate with
almost any host application in multi-vendor environments allowed us to become a worldwide leader
in the data collection software market. In 1993, General Electric’s ED&C Division selected our
product (over competitors like IBM) as their company standard for this kind of application.
• Supervised the implementation of our data collection products
in 18 General Electric plants across the U.S. and Puerto Rico. This project required a detailed
analysis of each plant’s receiving and inventory processes and in some cases the development of
customized features. The full implementation involved over 110 users and was completed within 8
months.
Technical Expertise
Industry Standards and Regulations
Full understanding of all IT technical standards
and regulations related to the healthcare industry, from ANSI and HL7 specifications to HITECH
and HIPAA regulations
Methodologies
Object-Oriented Design and Development, Migration to OO Platforms,
Structural Design, Relational Database Theory, Process Reengineering, Agile, DevOps and CI/CD
Pipeline design.
Applications
Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft
SharePoint, Microsoft SQL Server, Oracle, MySQL, PostgreSQL, MongoDB.
Computer Languages
Python, Ruby on Rails, JAVA, ASP, HTML, CSS, C++, C, Visual Basic and
MS Access
Infrastructure
Windows and Unix Clients, Windows and Unix Servers, VM Ware,
Hyper-V, Proxmox, Citrix, Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform
(GCP), Prometheus, Grafana, Docker, Kubernetes, Ansible and Terraform.
Education
| M.S. Economic Planning, University of Puerto Rico | 1990 |
| B.S. Electrical Engineering, Syracuse University | 1986 |